About City Security Services

City Security Services (CSS) is a Houston-based physical security guard company providing uniformed armed and unarmed officers, patrol services, and on-site security solutions for commercial properties, residential communities, construction sites, and corporate facilities.

We operate in a fast-paced, client-driven environment where professionalism, responsiveness, and accountability are critical. Our leadership team is directly involved in sales, client relations, and service execution.

About the Role

We are seeking a highly organized, proactive, and tech-savvy Sales Operations & Executive Assistant to work directly with the CEO.

The CEO leads 100% of company sales, and this role is designed to be a direct extension of executive leadership, supporting sales execution, scheduling, proposals, CRM activity, email campaigns, and administrative operations.

This is a hands-on, high-visibility role for someone who thrives in a fast-paced, professional environment and wants direct exposure to executive decision-making.

What You’ll Be Doing- Sales & Executive Support

• Manage the CEO’s Outlook calendar, scheduling sales calls, meetings, and follow-ups
• Coordinate and schedule sales appointments with prospective clients
• Make outbound calls and respond to inbound sales inquiries using CRM software
• Manage sales-related emails and follow-ups
• Maintain accurate CRM notes and activity tracking

Proposals & Documentation

• Prepare, send, and track proposals using PandaDoc
• Assist with sales documents using Microsoft Word and Excel

Marketing, SEO & Email Campaigns

• Support website SEO efforts using Ahrefs in coordination with vendors
• Execute email campaigns using ListKit
• Send marketing and announcement emails for SecurityGuardSchool.com

Website & Administrative Support

• Handle basic administrative website issues (refunds, user access, admin requests)
• Coordinate with vendors for escalated technical matters

What We’re Looking For

• Experience as an Executive Assistant, Sales Assistant, SDR, or Sales Operations role
• Strong proficiency in Microsoft Outlook, Word, and Excel
• Familiarity with CRM systems, PandaDoc (or similar), ListKit, and Ahrefs preferred
• Strong communication, organization, and follow-up skills
• Professional demeanor and ability to manage confidential information
• Apple Business Manager

Work Environment

• In-office role
• Professional business setting
• Located in Northwest Houston (290 & 610)

Why Join City Security Services

• Work directly with the CEO
• Play a key role in company growth and sales execution
• Gain exposure across sales, marketing, and executive operations
• Opportunity for long-term growth as the company scales